HOW TO MAKE A RETURN
IMPORTANT NOTE. Before returning a product, agree the methods directly with Ingrid. The return must be previously agreed with Ingrid Scaini by Sedici
A validity label is applied to each product purchased.
ATTENTION: Do not remove the validity label: The label must be attached and intact to accept the return of the product.
The product must be returned complete in all its parts (accessories included) and in its original packaging
To request a return of an item purchasedon sedicibagsandshoes.it, you will need to return it within 14 days from the date of receipt of your order. Shipping costs charged to the customer.
The options for returning the goods are as follows:
› Collection at headquarters
Contact through email or call our customer care team to arrange the withdrawal of the products through the courier, within 24/48 hours.
The good has to be intact, returned in his original package and disposed in an appropriate box for the shipping.
Sedicibagsandshoes doesn’t take any responsibility for damage, theft or loss of goods returned with unsecured shipping.
The product has to be returned intact and in his original packaging with the receipt. It is not mandatory to use the same shipping box.
Site: Via Clavi, 16 – 46100 Mantova
The right of refound cease to be applicable when:
1) Partial use of the product;
2) No orginal packaging;
3) Absence of some parts of the product;
4) Damage to the product not caused by the transport.
5) Loss/Damage to the validity label