DO YOU NEED HELP?
We have created the Customer Service section to provide you with quick and easy help. Our Customer Service team is here to support you on:
- Detailed product information
- Delivery Questions
- Questions on the right of withdrawal
HOW TO MAKE A RETURN
The refund will be made with the same payment method used for the purchase.
If more than 14 days have elapsed but the refund is still not available on your account, please check with your bank so that they can help you verify that the transaction was successful.
A discount voucher for the total return of the item(s) may be requested for future purchases.
For non-EU customers, import costs will be deducted from the total reimbursement.
For EU customers, the price of the item will be refunded, not the shipping cost.